Privacy Policy

Privacy Notice for My Ankle

This privacy notice for My Ankle ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

- Visit our website at [http://www.myankle.co.uk](http://www.myankle.co.uk), or any website of ours that links to this privacy notice.

- Engage with us in other related ways, including any medical inquiries, resources, or events.

If you have any questions or concerns, please contact us at info@myankle.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. For more details, you can find the full text below.

- What personal information do we process?

We may process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.

- Do we process any sensitive personal information?

We may process sensitive personal information such as health data, but only with your explicit consent and as necessary to provide our medical resources and Services.

- Do we receive any information from third parties?

We do not receive any information from third parties unless specified (e.g., payment processors or analytics providers).

- How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with the law.

- How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you provide to us when you use our Services, express an interest in obtaining information about us, participate in activities on the Services, or otherwise contact us.

The personal information we collect may include:

- Names

- Email addresses

- Contact numbers

- Questions or inquiries submitted through our website

Sensitive Information

We may process sensitive personal information such as health data only with your explicit consent when required to provide medical resources or related Services.

Information Automatically Collected

Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. The information we collect includes:

- Log and Usage Data (e.g., IP address, browser type, operating system).

- Device Data (e.g., IP address, device identification numbers).

- Location Data (you can opt out of allowing us to collect this by disabling Location settings on your device).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services; communicate with you; ensure security; prevent fraud; and comply with legal obligations. We may also process your information for other purposes with your consent.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. This includes processing based on:

- Your consent.

- Compliance with laws.

- Fulfilling contractual obligations.

- Legitimate business interests.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in specific situations:

- With service providers such as payment processors or analytics providers.

- In case of business transfers (e.g., mergers or acquisitions).

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We use cookies and similar tracking technologies such as web beacons and pixels to collect and store your information. You can manage your cookie preferences through our Cookie Consent Manager available on our website.

For more details about how we use cookies and how you can refuse certain cookies, please refer to our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this privacy notice unless a longer retention period is required by law (for example, for tax or legal purposes). Typically, we retain user account data for [X years] after account closure.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions, such as the United Kingdom and the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information. These rights may include:

- The right to request access and obtain a copy of your personal information.

- The right to request rectification or erasure.

- The right to restrict the processing of your personal information.

- The right to data portability.

- The right to withdraw consent.

You can exercise these rights by contacting us at info@myankle.co.uk.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@myankle.co.uk.